Terms and Condiitons

PRIVACY POLICY

KUKHAREVA London is committed to protecting and respecting your privacy. This privacy policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data.

Our Website may contain hyperlinks to third party websites. These websites operate fully independently from us, and we cannot accept any responsibility or liability for the privacy practices of such third parties nor the availability of these external sites or resources. The appearance of such links on our Website is not an endorsement. Should you use any of these websites, such use is at your own risk and we would recommend that you review their respective privacy policies.

In order to provide our online shop and other related services, we will need to collect and process information about you.

INFORMATION PROVIDED BY YOU

When you use our Website, you may be asked to fill in forms to create your own account. We will ask you to provide us with the following information: your first and last name, your email address, telephone number, your password, your date of birth.

If you decide to make a purchase, we will also need you to hold: your billing address, your preferred postal delivery address, details of transactions you have made with us for the fulfilment of your orders.

ANALYTICS

We are always trying to improve our Website and to offer the best, most accessible service possible to all of our customers. To evaluate and make improvements, we utilise third party data analytics service providers to improve our visibility and to monitor website browser behaviour and navigation across the Website.

These third-party data analytics service providers collect this information on our behalf in accordance with our instructions. We have contracts in place to protect the confidentiality of your information with all of our third-party data analytics service providers. When you visit our Website, our service providers may collect data which includes the following, which will almost always be anonymised and aggregated before reporting back to us:

  • number of visitors to our Website
  • pages visited while at the Website and time spent per page
  • page interaction information, such as scrolling, clicks and browsing methods
  • websites where visitors have come from and where they go afterwards
  • page response times and any download errors
  • other technical information relating to end user device, such as IP address or browser plug-in
  • In most instances, the data will be anonymised and aggregated before reporting back to us.

 

FINANCIAL TRANSACTIONS

All financial transactions via our e-shop are handled directly by our payment service providers (Braintree Payments). We only share that information as is necessary to conclude the transaction and will not share any personal information with these third-party providers, nor will we receive any of the financial information that you provide to them.

If you have any questions or comments about this privacy policy, please email us at onlineshop@kukhareva.com

KUKHAREVA London reserves the right to update this privacy policy at anytime without prior notice.

TERMS AND CONDITIONS

 

These terms and conditions regulate the business relationship between you and us. By using www.kukhareva.london, or by buying from us, you confirm to agree with them.

REGISTRATION

 

To use some of the services or features made available to you on this Site you will need to register. When you register you are required to provide information about yourself that is true, accurate, current, and complete in all respects. Should any of your registration information change, please notify us immediately at the following e-mail address onlineshop@kukhareva.com. We may also change registration requirements from time to time.

The account password you provide should be unique and kept secure, and you must notify KUKHAREVA London immediately of any breach of security or unauthorised use of your account.

Please refer to our Privacy Policy for information about how we use your data.

 

ELIGIBILITY TO PURCHASE

In order to make purchases on the Site you will be required to provide your personal details. You must provide your real name, phone number, e-mail address and other requested information as indicated. Furthermore, you will be required to provide payment details that you represent, and warrant are both valid and correct and you confirm that you are the person referred to in the Billing information provided.

The Site is available only to individuals and others who meet the KUKHAREVA London terms of eligibility, who have been issued a valid credit/debit card by a bank acceptable to KUKHAREVA London, whose applications are acceptable to KUKHAREVA London and who have authorised KUKHAREVA London to process a charge or charges on their credit/debit card in the amount of the total purchase price for the merchandise which they purchase. KUKHAREVA London reserves the right to restrict multiple quantities of an item being shipped to any one customer or postal address.

By making an offer to purchase merchandise you expressly authorise us to perform credit checks and where KUKHAREVA London feels necessary, to transmit or to obtain information (including any updated information) about you to or from third parties, including but not limited to your credit/debit card number or credit reports (including credit reports for your spouse if you reside in a community property jurisdiction), to authenticate your identity, to validate your credit/debit card, to obtain an initial credit/debit card authorisation and to authorise individual purchase transactions.

Furthermore, you agree that we may use Personal Information provided by you in order to conduct appropriate anti-fraud checks. Personal Information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information.

Please refer to our Privacy Policy for further information about how we use your data.

 

ORDERS

All orders are subject to acceptance and availability, and items in your shopping basket are not reserved and may be purchased by other customers.

KUKHAREVA London offers products for sale that are in stock and available for dispatch from our distribution centre.

If you have registered your email address for notification of the arrival of a specific product featured on our Site, we will attempt to notify you by email within 48 hours of the product becoming available on the Site. Please be aware that on occasion certain products that are in particularly high demand will sell out during this period.

KUKHAREVA London will store a record of your transactions for a minimum of one year.